If you still believe we violated the law, you may file a written complaint including supporting documents or other evidence with the Office of Financial and Insurance Services. The Office is required to investigate your complaint and has the authority to order us to pay you restitution if they agree that we violated the law. In addition, the Office can order us to pay civil fines or take away our right to do business. To do so, contact the Office of Financial and Insurance Services toll-free at 1-877-999-6442.
Another consumer reported that an individual claiming to be Morris Anderson, representing Anderson Loan Assistance, contacted the consumer attempting to collect a debt allegedly owed to Cash Advance USA. The individual contacted the consumer through email and phone calls, and allegedly threatened legal action for a loan the consumer states was not received. The consumer reported being provided with an alleged account number and payoff amount.
Do not neglect to remember that this is not a permanent solution. Think of it as the bubble gum you put on the leaky pipe while you go get the tools to fix it properly. If you let it leak without the bubble gum while you go get your tools, the water could cause all kinds of damage. If you take too long to get your tools, or if you simply let the bubble gum be your only fix, it will not hold and the same damage could occur. All the gum did was delay the fallout. Alternatively, if you go get your tools and get things taken care of while the bubble gum does its job, you can have the whole problem fixed and avoid virtually any damage in the process. Used wisely, a cash advance can help you avoid further financial damage.
Customer Notice: Payday Loans are typically for two-to four-week terms (up to six months in IL). Some borrowers, however, use Payday Loans for several months, which can be expensive. Payday Loans (also referred to as Payday Advances, Cash Advances, Deferred Deposit Transactions/Loans) and high-interest loans should be used for short-term financial needs only and not as a long-term financial solution. Customers with credit difficulties should seek credit counseling before entering into any loan transaction. See State Center for specific information and requirements.

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